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R&D and Place Pilots: Stevenage

In 2023-24, CaSE delivered a series of pilot studies in Stevenage, Greater Manchester and Northern Ireland, which sought to put our public opinion research findings into practice. These pilots saw CaSE, working with creative agency Luna 9, convene a small group of local organisations to collaboratively develop messaging strategies, which Luna 9 used to develop a set of illustrative campaign assets that brought the campaign choices to life.

Campaign in Stevenage and King's Cross stations

The pilot process resulted in a sub-group of Stevenage Borough Council, GSK and Airbus having continued discussions around a collaborative campaign focused on the train station as a gateway to Stevenage, which led to a small scale out-of-home advertising campaign. This saw advertisements placed simultaneously at Stevenage and – at the other end of the train line – King’s Cross stations and ran in November and December 2024.

Setting the scene

Stevenage was designated as the first ‘new town’ in 1946, to relieve pressure from bomb-damaged London, and now has a population of almost 90,000. An industrial area on the outskirts of the town centre is home to some of the biggest local employers, including Airbus Defence and Space, pharmaceutical company GSK and aerospace company MBDA.

Stevenage plays host to a concentration of life sciences and biotech research, which continues to thrive with recent developments including an expansion of a major science park and the transformation of the existing Forum car park and retail units to deliver GMP (Good Manufacturing Practice) advanced manufacturing, office, labs, co-working and community spaces.

Stevenage is ranked 6th overall in the British Science Association’s science engagement index – which uses data on STEM education, industry, cultural centres and more to rank opportunities for people to be engaged with science – and 5th in its industry ranking, which focuses just on industry measures including the proportion of working population in STEM jobs.

Attendees

  • Airbus Defence and Space
  • Cell and Gene Therapy Catapult
  • GSK
  • Hertfordshire Futures
  • North Hertfordshire College
  • Reef
  • Stevenage Bioscience Catalyst
  • Stevenage Borough Council
  • UBS

Local partner discussion: Demonstrating the local and national benefits of Stevenage’s R&D

Discussion in Stevenage focused on local, national and international perceptions and recognition, and how R&D could fit into that. Participants referenced Stevenage’s history as a new town and emphasised the need to foster a sense of local identity in a new age of research, building on its pioneering status and place in the industrial and information ages.

There was a strong sense that, as well as reaching local audiences, R&D messaging would benefit the town by reaching a broader audience, including national decisionmakers, companies and other individuals, to help support further investment and growth in the area.

The fact Stevenage is home to many R&D organisations, with multiple large-scale development projects, meant that there was strong focus on planning and construction. The group noted a ‘vocal minority’ of people who spoke out against development projects compared with a larger number of potential advocates in the community who could be better served.

Participants wanted to engage local people who weren’t aware of Stevenage’s role in R&D or what goes on ‘behind closed doors’ at the town’s larger R&D sites, and to inspire local school children to support the local R&D talent pipeline. They felt it was important to foster a two-way relationship between Stevenage’s R&D sector and the community to encourage a greater sense of ownership among local residents, rather than simply telling the public about local achievements.

Creative brief and visual campaign concepts

  • Increase advocacy and excitement around the R&D developments in the town by creating vocal supporters
  • Invite people into the R&D bubble to encourage ownership and strengthen local pride, avoiding the feeling of a one-way ‘show and tell’ with little public dialogue
  • Showcase Stevenage’s influence and importance beyond the local community, celebrating its status as a case study for success in combining purpose and place

Luna 9 created four concepts for the Stevenage group to consider:

Building anticipation while building R&D space

This sought to make better use of hoardings around local R&D developments, including in the town centre

Showcasing the community’s young curious minds

A programme for young people to come up with prototype ideas that local companies could then ‘develop’ and be shown side by side in local public spaces

A destination for R&D

Using spaces at the major entry points to Stevenage – the railway station and major A road – to show how local R&D activity benefits the community and the country

A shop window for science and technology

Using empty retail units in the town centre to give people a space for learning, discussion and debate, including between local people and the major companies in the area

Evaluation

All the concepts were well received by the group, and the variety of formats and scales of investment or effort required was welcomed.

In particular, the hoardings and railway station ideas were immediately recognised as having the potential to be effective in achieving the group’s aims, while also being fairly straightforward to implement. Concept 1 was seen to fit in with wider efforts to celebrate Stevenage’s heritage, and concept 3 was seen as a powerful way to connect to people outside Stevenage that could also be used in other locations.

Participants noted the intention in concept 2 to try and break down the ‘us and them’ perceptions about the types of people who work in R&D, which was seen as a message the group could promote. However, the group acknowledged that both concepts 2 and 4 would require long-term funding and resource from the organisations involved, alongside the use of physical spaces. As such, these concepts were not followed up.

As the developers of major sites across Stevenage, Reef and UBS formed a sub-group to discuss how they could implement R&D related messaging on the hoardings. These are due to be ready in late 2024 or 2025, and CaSE and Stevenage Borough Council are engaged in this process as an opportunity to bring the R&D ‘behind the hoardings’ to life for Stevenage residents and visitors.

The third concept was the most popular among the group and proceeded the furthest. A sub-group of Stevenage Borough Council, GSK and Airbus continued discussions around a collaborative campaign focused on the train station as a gateway to Stevenage, which led to a small scale out-of-home advertising campaign. This saw advertisements placed simultaneously at Stevenage and – at the other end of the train line – King’s Cross stations and ran in November and December 2024.

Explore CaSE's work on R&D and place

CaSE is building on this place-based work as we explore how to put the public at the heart of our policy and advocacy. Find out more about our work and how to get in touch if you’d like to collaborate.