Effective R&D messaging: Longer narratives
- There was potential to communicate the purpose of R&D in each of the three framings we tested, which focused on: big problems facing the world, the idea that times are changing fast, and the fact that many people are struggling financially
- Statements including those framed on building a future worth living in or that fixing big problems takes time and money are effective ways to counter realistic arguments against investing in R&D
- Of all the economic arguments tested, we found that the logic-led and quantified statement “Every £1 we spend on research and development today returns £2 to the economy every year, forever” had the least cut through
To understand which narrative elements worked we asked respondents how much they agreed with the statements overall as well as with certain parts of the statements and why they felt this. We found that all of the messages were popular, but the ‘changing fast’ message gained most agreement (80% agreed). This was also the most popular message among those we have previously identified as feeling less connection to R&D: younger respondents (72% agree) and people in socioeconomic groups C2 and DE (79% and 75% agree).
After this, respondents were shown an argument against R&D investment, which focused on concerns identified in our previous research – that R&D is a luxury, that it doesn’t benefit society equally or that it is a waste of money. These arguments were put alongside a set of arguments in favour of R&D, to act as a counter. Through a series of ‘either/or’ questions, we identified which pro-R&D arguments were most effective at countering the different anti-R&D ones.
The three statements and the anti-R&D arguments that were shown to each group are shown in the charts below, and respondents’ responses are discussed in more detail in this section.
Changing fast
Some 81% of those who saw it agreed with the overall ‘changing fast’ statement. When broken down into its parts, we found higher levels of agreement with the statement that “The world is changing fast and we need to be ready for it” (85% agreed), followed by the idea that investing in R&D is how to build a future worth living in (80%) agreed.
Of those who saw the ‘changing fast’ message, 67% found it motivating – rising to 78% for 25-34s – and 65% said they found it convincing.
When asked to choose between the anti-R&D argument (focusing on the idea that funding for R&D to solve future problems is a luxury that should wait until money is less tight) or a pro-R&D counter to this point, the majority of respondents who saw the ‘changing fast’ message chose the pro-R&D statement, regardless of what that was. The most effective was “Investing in research and development is how we build a country and a future worth living in – not just now, but for our children and their children too”, which was chosen by 70%, compared with 22% who chose the anti-R&D argument.
We then asked respondents which of the pro-R&D messages they found most and least compelling. The best performing message was the above argument focused on building a future worth living in. This argument was successful across all of the segments, although – as we would expect – the three segments that had higher awareness of R&D were more supportive.
The least compelling argument overall was “Research and development will make life better for me and my family”. We found that the Present Focussed segment was less convinced by the argument that “We can protect the future by investing in research right now – tomorrow is too late”, while the Issue Driven segment are slightly more convinced than the other segments by the argument “It is important we invest money in research and development now to improve our children’s lives in the future”.
Big problems
The ‘big problems’ message was the second most popular overall, with 77% of respondents who saw this message agreeing with it. When this message was broken down, 85% of respondents agreed with the statement that “we have some really big problems to solve, like climate change, healthcare, the cost of living crisis and much more”. This is compared with 71% who agreed with the idea that investing in R&D is the best way of figuring out what needs to be done to fix the problems facing the UK.
Overall, a majority of respondents said they found the message convincing (70%), trustworthy (61%) and concerning (60%).
Again, when this group of respondents were given a binary choice between the anti-R&D message that some money going towards R&D is wasted and a set of pro-R&D messages, the ones in favour of R&D were preferred. However, there was one message that appeared particularly most effective as a counter, that “Fixing problems like climate change won’t happen by magic – it needs time, money and effort to find solutions”, and was selected by 64% of respondents.
This message was also ranked highest when asked which was the most compelling, and appealed to all segments – although the Present Focussed were less convinced by this message than the other segments. People in this segment were more likely to find the argument “Research and development has solved our problems in the past, is making progress now and will solve our problems in the future” compelling than any of the other segments.
The least compelling argument was “It is important that we spend money on research and development to solve problems facing society”.
Times are tight
Overall, 70% of respondents who saw the ‘Times are tight’ message agreed with it. Again, we saw a difference in the parts of the message that resonated, with 81% agreeing with the first part – “Times are tight. The UK economy is struggling, leaving many of us with little to spare” – and 59% agreeing that “It might seem like a luxury to spend money on research and development when there are so many other priorities right now”.
Respondents were more likely to say they found the message convincing (61%), motivating (59%) and trustworthy (54%). (This is compared with 65% who found the ‘big problems’ message convincing, and 70% who found the ‘changing fast’ message convincing.)
For testing this message, the anti-R&D argument was framed around R&D not benefitting ordinary people in the UK. When given a binary choice, the two most successful counter arguments referred to jobs; in contrast the weakest argument was a hypothetical return on investment argument “Every £1 we spend on research and development today returns £2 to the economy every year, forever”, which was favoured by 46% – the lowest across all arguments.
When looking at the most and least compelling counter arguments for this group, the two that mentioned jobs performed much better than the others, with the one mentioning the cost of living crisis performing particularly well among the Ideologically Conflicted segment.
Do attitudes change after seeing arguments and messages?
After seeing the shorter and longer messages, all 4,053 respondents to this February 2023 poll were asked what they thought the main benefits of R&D investment would be, if any. The most popular choice was that it would benefit future generations (selected by 57%), followed by it growing the economy (41%), bringing more jobs today (34%) and solving the big problems facing the country (28%). These perceived benefits align strongly with the results from our May and July 2022 polls and December 2022 focus groups, where future generations, jobs, the economy and problem-solving were seen as the most likely and popular benefits of R&D.
The messages that respondents had seen in the run up to this question does not appear to have had a clear influence on how they perceive the benefits of R&D, even where we might expect larger impacts – for instance, that those who saw the ‘big problems’ message selecting solving big problems – the significant differences we found were, at best, small.
The main drawbacks were seen as increased cost to the taxpayer (selected by 49%), followed by that R&D would be risky and might not pay off (36%), that it would mean the country would go into more debt (30%) and that it would mean we couldn’t address the problems facing us today (22%). Again, these are similar to previous polling and focus groups, although in focus groups – where people gave their views unprompted – participants were more likely to mention current crises rather than national debt. Notably, only 10% thought there would be no downsides to increasing R&D investment.
After the set of questions set out above in this section – at the end of this February 2023 poll – respondents were asked if they were more or less convinced that the UK should invest in R&D than at the start of the survey. The majority of respondents said that they were much or somewhat more convinced (57%), with this being higher for those in group AB (61%), men (60%) and – notably – 18-24s (61%).
Looking at the results by our segments, we found those in Ideologically Aligned and Present Focussed groups being more likely to say they were more convinced. Positively, a fifth (22%) of the group we have identified as being harder to reach – the Ideologically Conflicted segment – said they were more convinced that the UK should invest more in R&D than at the start of the survey; while almost half (46%) were neutral on the question.
We also found that the proportion saying they were more convinced was higher among those who had seen the ‘big problems’ (59%) or ‘changing fast’ (58%) messages than ‘times are tight’ (53%).
When asked whether the UK should increase, decrease or keep the same the amount of money invested into R&D, a majority thought the UK should continue to invest the same in R&D (53%). We found that those in the Ideologically Aligned segment were more likely than any other segment to say they want the UK increase the amount it invests in R&D, with just over half (51%) feeling this way. At the other end of the scale, the Ideologically Conflicted were more likely to say they didn’t know (26%), although the majority of this group thought the UK should either maintain or increase R&D investment (54%) compared with 21% who thought the UK should decrease R&D investment.
Among those who want to see investment in R&D reduced, 50% say this is because other issues are more pressing at the moment and 40% say that R&D is a luxury we can’t afford right now. Among those who are in favour of increasing spending on R&D, 57% said it was because it will help the economy and 56% to tackle problems in the future.